AIOps is not a magic replace-your-SRE button. It works when you already have clean telemetry, clear services, and ownership. Without that foundation, ML only rearranges the noise.
Begin with alert taxonomy and dependency maps. Correlate symptoms that share a blast radius. Suppress child alerts during known maintenance. Then introduce anomaly detection on a few golden signals—latency, error rate, saturation—not every metric in the catalog.
Feed enriched incidents into runbooks and chat with context: recent deploys, related services, and likely owners. Measure success as reduced MTTA and fewer duplicate pages, not as “AI features enabled.”
Cloud Ventures pairs observability design with SRE practices so AIOps becomes an accelerator, not another dashboard nobody trusts.